Warranty

1 Year/12,000 mile Manufacturer’s Limited Warranty

We’re so confident in the quality of our ElDorado buses, we back every vehicle with a 1-Year/12,000-mile manufacturer’s limited warranty.

We also back the fiberglass composite body structure with a 5-year/100,000-mile manufacturer’s limited warranty.

For warranty inquiries or to request a replacement warranty document please provide the following information.

  • Vehicle model and year
  • Last 5 digits of the vehicle model serial number or last 8 digits of the chassis VIN
  • Brief description of vehicle maintenance and parts issue

To view a full warranty statement, please contact ElDorado.

Phone: 1-800-955-9086 (after 5 pm, call will be returned the next business day)
Fax: (785) 827-3017
E-mail: BusSupport@eldorado-bus.com